Landing Protects Assets & Scales Faster with CRS’s Integrated Tenant Screening

Overview

Landing, a fast-growing multifamily housing platform operating across multiple U.S. states, faced increasing costs and operational inefficiencies as they scaled. Their tenant screening process was expensive, manual, and difficult to integrate into their internal systems—creating risk exposure around evictions and background checks.

CRS provided Landing with a seamlessly integrated solution for credit, criminal, and eviction reports. With bundled API integration, flexible pricing, and reliable support, CRS enabled Landing to protect its capital-intensive assets, streamline tenant onboarding, and gain the confidence to scale nationwide.

Ultimately, the ability to integrate CRS’s screenings into our platform was the deciding factor. Cost savings mattered, but scalability and integration made the difference.

— Gabriela Martha, VP of Operations, Landing

The Challenge

As Landing expanded, tenant screening became both a financial and operational bottleneck:

• Rising Costs: Month-over-month growth meant screening fees from their prior vendor were escalating quickly.

• Operational Risk: Evictions are one of the most expensive risks in multifamily, varying by state but always capital-draining. Landing needed stronger protection for units they furnished and subleased.

• Integration Gaps: Competing vendors either lacked direct integration or required third-party platforms, forcing teams into manual workflows.

• Accuracy & Trust: With thousands of applications, ensuring accurate results for sensitive data like background checks was mission-critical.

Evictions are a huge pain point. One bad tenant can cost thousands. We needed a partner that helped us minimize risk while protecting our furnished units and investments.

The CRS Solution

Landing selected CRS for three core reasons:

• Bundled Screening Products: Credit, criminal, and eviction reports delivered as a package—perfectly aligned with multifamily risk mitigation.

• Seamless API Integration: CRS’s screening flows directly into Landing’s platform, eliminating the need for portal logins or manual processes.

• Cost-Effective & Scalable: Competitive pricing combined with scalable technology allowed Landing to run a test on 150 applicants, validating CRS against competitors with no loss in accuracy.

• Responsive Partnership: Ongoing support from CRS, including rapid responses to API or data issues, ensured smooth operations even during periods of growth and acquisitions.

Another vendor was $2 cheaper, but their solution required manual processes. CRS’s ability to integrate via API was the real differentiator.

Results

CRS has been a trusted partner to Landing for over three years, supporting both growth and acquisitions:

“With CRS, we’re confident in our tenant screening. The data is accurate, the process is seamless, and we know our assets are protected.”

Gabriela Martha, VP of Operations, Landing